Human Capital Programme Update

Extract from the 2014 GABV Annual Report (launched April 1, 2015)

Knowing that people are at the core of values-based banking, the GABV’s Human Capital work is focused in developing our human potential.

The Human Resources Experts Group was launched in the fall of 2011. Senior Human Resources Managers from member banks meet regularly for peer coaching and to discuss how human resources can be advanced from a values-based perspective. The group also oversees the GABV Leadership Academy. Participants connect monthly in conference calls, and meet once a year in person; in 2014 the group met in Lima, Peru, hosted by member bank Mibanco.

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The Values Ambassadors Programme was designed for co-workers in member banks to take on roles engaging stakeholders to advance the values-based banking movement. More than 40 people have served in this role. In 2014 they delivered more than 30 co-worker engagement activities, reaching over 600 stakeholders. This included connecting co-workers with Values Ambassadors from other banks to help bring alternative values-based banking models to life, and online forums where people across the network shared innovative solutions to specific functional challenges. Values Ambassadors played a key role in the 24 hours of Values-Based banking event in October 2014 by hosting co-worker events and driving significant social media activity. Based on a growing desire from both the Values Ambassadors and CEO network for a more formal leadership programme, the Human Resources Expert Group, in partnership with the Values Ambassadors, began exploring the idea. The result was the GABV Leadership Academy which will launch in 2015. It was decided to bring the Values Ambassador Programme to a close at the 2015 Annual Meeting in order for the GABV Academy to get underway. Values Ambassadors will continue in alumni roles focused on co-worker engagement.

The GABV Leadership Academy will see the next generation of leaders from member banks (and from other like-minded organizations) learn together: sharing their knowledge and learning about leadership, innovation techniques and trends in values-based banking in an 18-month programme organized in four modules, three of which will be hosted by member banks. The fourth module will be held at the Massachusetts Institute of Technology in Cambridge, USA and at the United Nations.

Targeted at professionals with three to five years experience at executive, mid-management and project management levels, the programme introduces participants to the concept of values-based banking; the variety of profitable, sustainable and resilient business models already in use; the operational approaches in different regions and markets; the product, service and programme innovations being deployed or designed; and provides participants with a unique opportunity to network, share experiences and gain insights from experts and senior executives in the values-based banking sector.

The first prototype will be launched in March 2015 with 19 highly qualified participants, representing GABV member banks from five continents. This is the first bilingual programme for the GABV, offered in English and Spanish.

A Fellowship Programme exchange took place between Triodos Bank (Belgium) and Crédit Coopératif (France) in November 2014. Marie-Amélie de Saint Maurice, Legal Advisor, spent three weeks with French colleagues exploring the full range of head office, branch and community experience. Marie-Amélie said: “I came back with a lot of energy, motivation and new ideas… and with a stronger belief: Triodos Bank, Crédit Coopératif and all other GABV member banks are heading in the right direction.”