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Frank van der Poll, CEO FMFB-A cutting the ribbon at the official opening of the Women-only branch at Dasht-e-Barchi, Kabul.

The First MicroFinance Bank (FMFB-A) Opens Branch for Women Only

Kabul, 26 July 2017- The First MicroFinance Bank, Afghanistan (FMFB-A), a leading commercial and microfinance bank, Announced the opening of the country’s first women-only branch in Kabul today. This initiative will allow Afghan women to manage their finances in a safe and facilitating environment thus overcoming social and cultural hurdles to their economic empowerment.

The unique branch, located in Dasht-e-Barchi, is served and supervised by 21 all-women staff and caters to only women customers in a first-of-its-kind exercise by any bank in Afghanistan.

“This is one of our key Values-based-banking initiatives. Most Afghan women are hesitant to open their independent accounts or avail financial services just because of the prevalent belief that men are to ‘take care of’ such things. We will aim to encourage women to open accounts, avail loans and also educate them on how to manage their money well,” said the FMFB-A’s CEO, Frank van der Poll.

“The branch has an indoor play area for children which is great for getting kids to burn off excess energy while their mothers are busy inside the branch. We are rapidly improving services and launching new products, and experiences at a pace we’ve never done before,” Frank added.

FMFB-A – the largest microfinance institution in the country, with $83.4 million in the outstanding portfolio – has plans to set up 2 similar branches in Herat and Mazar-e-Sharif by 2019. These new branches will offer preferential rates for savings, as well as a host of affordable loans to women clients. In addition to the existing branch network, FMFB-A continues to leverage branchless banking using M-Paisa platform to enhance customer experience. In 2016, FMFB-A became a member of the Global Alliance for Banking on Values (GABV), the first bank to do so in the country.


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