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Bank Australia

Location Australia
Key figures Impact story


As Australia’s first customer owned bank, Bank Australia’s vision is responsible banking that generates shared value for customers.

Bank Australia’s purpose is to make banking work profitably on behalf of customers for positive economic, personal, social, environmental and cultural outcomes.

The bank seeks to be considered as a challenger brand, representing thought leadership in customer owned responsible banking.


Having started life as a credit co-operative in 1957, Bank Australia became Australia’s first customer owned bank in September 2011. Its decision to change to a bank was a strategic response to more effectively engage Australians in the value and importance of co-operative enterprise.

Bank Australia is committed to a responsible approach to banking where ‘responsible’ means a culture of effective risk management, compliance and the stewardship of customer value as well as a focus on sustainable development. It has demonstrated that a co-operative approach to banking can create long term value for its owners in a sustainable way.

Bank Australia has been a leader in adopting integrated reporting and maintains an investment grade credit rating from international rating agency Standard & Poor’s. Bank Australia’s customer owned, responsible approach to banking, has seen Bank Australia become one of Australia’s strongest and most successful small banks.


Bank Australia is a customer owned bank. It is accountable to its customers rather than external shareholders. Profits are reinvested back into the bank as well as in the form of competitive interest rates, fees, quality service and a responsible approach to banking.  Customers have a say in how Bank Australia profits are made, distributed and invested. Up to 4% of after tax profits are invested into a range of projects that aim to create stronger, more resilient communities and a healthier planet.

Board of Management

  • Damien Walsh, Managing Director
  • Judith Downes, Board Chair

Market Focus, Products and Services

Bank Australia offers a range of responsible retail banking products to both personal consumers and community sector organisations.


Key figures for Bank Australia

* Figures in USD million
** Based on local currency
Total Assets2.6112.6352.7022.9432.671
Total Loans1.9441.9792.0482.2932.152
Total Deposits2.2092.2382.3152.5642.271
Total Equity301308307323293
Equity /Total Assets11,5%11,7%11,4%11,0%11,0%
BIS 1 Ratio19,7%20,5%19,8%18,5%18,9%
Total Revenue70,078,983,590,792,9
Net Income18,023,025,428,028,4
Total Loans/Total Assets74,4%75,1%75,8%77,9%80,6%
Total Deposits/Total Assets84,6%84,9%85,7%87,1%85,0%
Loan Growth **9,8%5,1%4,4%4,5%8,0%
Deposit Growth**10,3%5,2%5,5%10,7%7,6%
Cost/Income Ratio64,3%59,7%58,3%57,7%56,7%
Return on Assets0,70%0,81%0,89%0,99%1,09%
Return on Equity6,1%7,1%7,8%9,1%10,1%

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