Vancity / Canada

 

Mission

To be a democratic, ethical, and innovative provider of financial services to our members. Through strong financial performance, we serve as a catalyst for the self-reliance and economic well-being of our membership and community.

Find out what our mission means in practice, with our impact case study

Short History

Since 1946, we've known that members make us who we are. We got our start by providing banking services to those in our community that weren't served by the existing financial institutions. As a cooperative, our customers are members and are our owners. Over the next several decades, we provided many firsts to our members including the first to write mortgages east of Main Street in Vancouver - at the time a working class community that wasn't considered a desirable place to lend, and the first financial institution in Canada to underwrite mortgages to women without a male co-signer. This strong community support has made the Vancity brand very attractive - one that has attracted a lot of members, the majority of which would easily be bankable by traditional financial institutions, but are attracted to Vancity because of our role in the community and the quality of our service.

With this support over the last six-and-a-half decades, we've grown to become Canada's largest Credit Union, with almost 60 locations across British Columbia serving over 414,000 members.

But at Vancity, these members aren't just the people we serve. These members are the people at the helm. They guide us, as a co-op, on our journey. And they do this in any number of ways - specifically by electing members to sit on our Board of Directors or by becoming Directors themselves.

Management Board

• Tamara Vrooman, President and Chief Executive Officer
• Virginia Weiler, Board Chair

Market Focus, Products and Services

Banking at Vancity means conducting your financial affairs in a welcoming environment robust with a range of flexible accounts, deposit and lending products designed to help achieve your goals. We believe that banking with a conscience doesn't mean giving up product quality or value. And as a cooperative, we are driven by the needs of our members.

Our membership is comprised of approximately 80% retail members and their products, and 20% community investment members and their portfolios. For the latter group, we are focused on growing impact deals faster and developing unique products to meet the needs of these members.

Ultimately, we maintain our commitment to the triple bottom line so we base our prosperity on a balance of economic, social, and environmental success.

Bank Contact Details

Web address: www.vancity.com

 

Key figures >